DHD2 has created a hotline as well as an e-mail address residents can use for general COVID-19 questions and concerns. The hotline and e-mail inbox will be monitored during normal business hours (Monday – Thursday: 8:00 am – 4:00 pm and Friday 8:00 am – 3:30 pm) on days the office is open. Every attempt will be made to return calls and messages the day they are received however this will depend on the volume of questions coming in. The hotline number is 989-343-1827 and the e-mail address is firstname.lastname@example.org.
From MidMichigan Health:
MIDLAND, Mich. – There are many different scenarios that might require a test for COVID-19. Paul Berg, M.D., a family medicine physician and president of MidMichigan Physicians Group, answers some common questions regarding where to go for COVID-19 testing.
Q I am experiencing COVID-19 or upper respiratory illness symptoms. What should I do?
A. If you have any symptoms of COVID-19 or other upper respiratory illness, contact your primary care provider to schedule an appointment. If you do not have a primary care provider, you may contact one of MidMichigan’s Urgent Care locations to schedule an appointment. A list of our Urgent Care locations can be found on our website at www.midmichigan.org/urgentcare
Q. I don’t have any COVID-19 symptoms but need a test. What should I do?
A. If you’re in need of a test prior to traveling, or to return to work or school, but you are not experiencing any COVID-19 symptoms, you first need to check with your workplace or travel destination to determine what type of test is required. If a PCR test is required, call your primary care provider to schedule an appointment for testing. If you don’t have a primary care provider, or they don’t offer this service, you may contact one of MidMichigan’s Urgent Care locations to schedule an appointment for a test. PCR test results are more accurate, and results take 24 to 48 hours.
If an antigen test, which provides results in 10 to 15 minutes, is acceptable for you to return to work, school or travel, you may get one at most local pharmacies.
Q. I need a COVID-19 test prior to a surgical procedure. What should I do?
A. If you need a COVID-19 test prior to a surgical procedure, you will be given pre-surgical instructions on where to get tested. If you have questions related to your COVID-19 test, contact your surgeon’s office.
MidMichigan Health, a non-profit health system headquartered in Midland, Michigan, is a leader in providing award-winning, high-quality care to the 23-county region it serves. With Medical Centers in Alpena, Clare, Gladwin, Gratiot, Midland, Mt. Pleasant and West Branch, MidMichigan Health provides a full continuum of care across a wide array of settings, including urgent care centers, home health, virtual care, as well as medical offices in more than 30 specialties and subspecialties including cardiology, hematology/oncology, orthopedics, vascular surgery, family medicine and more. MidMichigan Health demonstrates its commitment to the future of medicine by partnering with leading institutions to offer medical education programs that train medical students, physicians, nurse practitioner and physician assistant students, nursing students and other clinical experts for our region. Its nearly 8,700 employees, volunteers and health care providers work together to create healthy communities through solutions designed to meet the ever-changing needs of the 940,000 residents in the health system’s service area. In fiscal year 2019, MidMichigan Health provided more than $90 million in community benefits, as well as supported its patients and families with new equipment, services and programs with funds raised by The MidMichigan Health Foundation.